Tag: Accountability

  • Just because you can, it doesn’t mean that you should

    I was first given the keys to an organisation’s IT infrastructure in early 1997 at the tender age of 24. In previous roles I’d been the person tinkering away with a PC, trying to find ways of using computers to help my “proper job” – but this was my first experience of IT being the…

  • Fear leads to anger. Anger leads to hate. Hate leads to suffering.

    The best quote from the worst film in the Star Wars series. At the risk of going the full David Brent, I’d like to offer the following: Trust leads to conflict. Conflict leads to commitment. Commitment leads to accountability. Accountability leads to results. Results are the measures of success of high-performing teams. It may not have the…

  • It’s not about you – helping your team to focus on results

    Many potentially high-performing teams still lose their way. Trust is high, fierce debate is present, commitment and accountability is well-developed – but when three, six, twelve months have passed, there’s always a reason why they haven’t delivered. The reasons may be understandable; the decisions justified – but given their time again, the team would have…

  • Three Steps to Build Accountability

    We’ve talked about trust, conflict and commitment. They’re vital ingredients of high-performing teams except… we haven’t actually done any work yet. Following a decision, once work is underway, teams can often be tripped up by a lack of accountability – an unwillingness to hold each other to account for delivery. Accountability can only be built on…