Tag: Conflict

  • Fear leads to anger. Anger leads to hate. Hate leads to suffering.

    The best quote from the worst film in the Star Wars series. At the risk of going the full David Brent, I’d like to offer the following: Trust leads to conflict. Conflict leads to commitment. Commitment leads to accountability. Accountability leads to results. Results are the measures of success of high-performing teams. It may not have the…

  • It’s not about you – helping your team to focus on results

    Many potentially high-performing teams still lose their way. Trust is high, fierce debate is present, commitment and accountability is well-developed – but when three, six, twelve months have passed, there’s always a reason why they haven’t delivered. The reasons may be understandable; the decisions justified – but given their time again, the team would have…

  • Three Steps to Build Accountability

    We’ve talked about trust, conflict and commitment. They’re vital ingredients of high-performing teams except… we haven’t actually done any work yet. Following a decision, once work is underway, teams can often be tripped up by a lack of accountability – an unwillingness to hold each other to account for delivery. Accountability can only be built on…

  • Does your team have commitment issues?

    The meetings have been endless – yet you’re going round in circles, and things you’d thought had been agreed keep being re-opened. Or maybe you thought you’d got your team to agree and sign their names in blood – but a few weeks later, there’s little sign of progress. You might be suffering from commitment…

  • Is absence of conflict killing your team?

    Conflict is healthy. Decisions taken from a set of alternatives are measurably better than plans which emerge from a single solution. Generating, developing and choosing between options is better when carried out by a group with diverse – but relevant – skills and experience. So if you have a strong, diverse team formed from capable…